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Entry  Wed Nov 13 18:02:08 2013, Jenne, Update, CDS, Can't talk to AUXEY? 
    Reply  Thu Nov 14 22:23:22 2013, Jenne, Update, CDS, Can't talk to AUXEY? 
       Reply  Fri Nov 15 10:19:26 2013, manasa, Update, CDS, Can't talk to AUXEY? 
          Reply  Fri Nov 15 10:49:55 2013, jamie, Update, CDS, Can't talk to AUXEY? 
             Reply  Fri Nov 15 12:00:28 2013, Koji, Update, CDS, Can't talk to AUXEY? 
             Reply  Fri Nov 15 12:38:50 2013, Jenne, Update, CDS, Can't talk to AUXEY? 
                Reply  Fri Nov 15 13:26:00 2013, Jenne, Update, CDS, AUXEY is back 
    Reply  Mon Nov 18 21:20:54 2013, Jenne, Update, CDS, Can't talk to AUXEY? 
       Reply  Tue Nov 19 15:04:14 2013, Jenne, Update, CDS, Can talk to AUXEY again 
Message ID: 9391     Entry time: Fri Nov 15 10:19:26 2013     In reply to: 9387     Reply to this: 9393
Author: manasa 
Type: Update 
Category: CDS 
Subject: Can't talk to AUXEY? 

Quote:

 

 This problem is now worse - the sliders on IFO_ALIGN for ETMY are white.  I can't telnet to the machine either, although auxex works okay.  Rather, it looks like maybe I'm getting to auxey, but then I'm immediately booted.  I can ping both c1auxex and c1auxey with no problem.
 

Heeeeelllp please.  Is this just a "shut off, then turn back on" problem?  I'm wary of hard rebooting things, with all the warnings and threats in the elog lately.  I've sent an email to Jamie to ping him.

There are some vague instructions in the wiki, but they begin at doing the burt restores, not actually restarting the computers: wiki  Back in July, elog 8858 was written, from which the wiki instructions seem to be based.  But in the elog it says "...went to the /cvs/cds/caltech/target/ area and started to (one by one) inspect all of the targets to see if they were alive.", but I don't know what "inspected" means in this case.  I probably should, since I've been here for something like a millennia, but I don't.

 

This is what was done (as I recollect) when we said "inspected":Tenet into the computer, ping them and look at the status. Since c1auxey is not responding, here is how c1auxex responds.

controls@rossa:/cvs/cds/caltech/target 0$ telnet c1auxex
Trying 192.168.113.59...
Connected to c1auxex.martian.
Escape character is '^]'.

c1auxex > h
  1  i
  2  -help
  3  --help
  4  h
  5  2
  6  h
  7  -help
  8  i
  9  h
value = 0 = 0x0
c1auxex > i

  NAME        ENTRY       TID    PRI   STATUS      PC       SP     ERRNO  DELAY
---------- ------------ -------- --- ---------- -------- -------- ------- -----
tExcTask   _excTask       fde244   0 PEND          87094   fde1ac   3006b     0
tLogTask   _logTask       fdb944   0 PEND          87094   fdb8a8       0     0
tShell     _shell         ddad00   1 READY         6d974   dda9c8  3d0001     0
tRlogind   _rlogind       fbc11c   2 PEND          2b604   fbbdf4       0     0
tTelnetd   _telnetd       fba278   2 PEND          2b604   fba1a8       0     0
tTelnetOutT_telnetOutTa   db7578   2 READY         2b604   db72e0       0     0
tTelnetInTa_telnetInTas   db6060   2 READY         2b5dc   db5d68       0     0
callback   _callbackTas   f7941c  40 PEND          2b604   f793d4       0     0
scanEvent  ee7ca8         ecacb4  41 PEND          2b604   ecac6c       0     0
tNetTask   _netTask       fd75b8  50 READY         6be6c   fd7550       0     0
scanPeriod ee78f8         ecd554  53 READY         6d192   ecd508       0     0
scanPeriod ee78f8         f23e48  54 DELAY         6d192   f23dfc       0     6
tFtpdTask  _ftpdTask      fb7848  55 PEND          2b604   fb778c       0     0
scanPeriod ee78f8         f266e8  55 READY         6d192   f2669c       0     0
scanPeriod ee78f8         f38678  56 READY         6d192   f3862c       0     0
callback   _callbackTas   f7bcbc  57 PEND          2b604   f7bc74       0     0
scanPeriod ee78f8         f906d8  57 DELAY         6d192   f9068c       0    59
scanPeriod ee78f8         f995ac  58 DELAY         6d192   f99560       0   238
scanPeriod ee78f8         f9c908  59 DELAY         6d192   f9c8bc       0   538
callback   _callbackTas   fa4c1c  65 PEND          2b604   fa4bd4       0     0
scanOnce   ee7764         f9f96c  65 PEND          2b604   f9f92c       0     0
epicsPrint f0501c         e88fa0  70 PEND          2b604   e88f64   c0002     0
ts_Casync  ee5bae         f76b7c  70 DELAY         6d192   f76880  3d0004   178
tPortmapd  _portmapd      fb8d60 100 PEND          2b604   fb8c2c      16     0
EgRam      ea00e4         fa14ac 100 PEND          2b604   fa1458       0     0
CA client  _camsgtask     d85878 180 PEND          2b604   d85774  3d0004     0
CA client  _camsgtask     df91e8 180 PEND          2b604   df90e4       0     0
CA client  _camsgtask     d98bf4 180 PEND          2b604   d98af0       0     0
CA client  _camsgtask     e03cd0 180 PEND          2b604   e03bcc       0     0
CA client  _camsgtask     ddf2b8 180 PEND          2b604   ddf1b4       0     0
CA client  _camsgtask     faaec8 180 PEND          2b604   faadc4       0     0
CA client  _camsgtask     d79f3c 180 PEND          2b604   d79e38       0     0
CA TCP     _req_server    f305dc 181 PEND          2b604   f30540       0     0
CA repeaterf109e2         f215a8 181 PEND          2b604   f21474       0     0
CA event   _event_task    d7fe58 181 PEND          2b604   d7fe10       0     0
CA event   _event_task    d6ce5c 181 PEND          2b604   d6ce14       0     0
CA event   _event_task    dab7e0 181 PEND          2b604   dab798       0     0
CA event   _event_task    d76efc 181 PEND          2b604   d76eb4       0     0
CA event   _event_task    d9bddc 181 PEND          2b604   d9bd94       0     0
CA event   _event_task    d9a864 181 PEND          2b604   d9a81c       0     0
CA event   _event_task    da8d8c 181 PEND          2b604   da8d44       0     0
CA UDP     _cast_server   f2f064 182 READY        efcabe   f2efe4       0     0
CA online  _rsrv_online   f2d84c 183 DELAY         6d192   f2d7bc       0   265
EV save_res_event_task    de88dc 189 PEND          2b604   de8894   3006b     0
save_restor_save_restor   df61cc 190 PEND          2b604   df5c44  3d0002     0
RD save_res_cac_recv_ta   fb47d8 191 READY         2b604   fb46a4  3d0004     0
logRestart f05d42         e861c0 200 PEND+T        2b604   e86174      33  1714
taskwd     ef4d46         e85030 200 DELAY         6d192   e84f7c       0   224
value = 0 = 0x0
c1auxex >
telnet> quit
Connection closed.
controls@rossa:/cvs/cds/caltech/target 0$

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