The controls group is user id 500 by default on most new machines. Unfortunately, the user ID used across the already existing machines is 1001. One method of doing this switch is in this elog.  You can also do the change of the controls ID by becoming root and using the graphical command system-config-users.  This will  let you change the user ID and group ID for controls to 1001.  This graphical interface also lets you change the login shell.

Unfortunately, I had some minor difficulty and I ended up removing the old controls and creating a new controls account with the correct values and using tcsh.  The .cshrc file has been recreated to source cshrc.40m.  The controls account now has correct permissions, although some of the preferences such as background will need to be reset.