I confirmed that there is light incident on the POX photodiode. So the problem must lie downstream in the demod / whitening / AA electronics. With the PRM aligned (i.e. PRFPMI config with all DoFs uncontrolled), I could see the flashing beam on an IR card. I could also see the spikes in DC power incident on the photodiode using the "DC Monitor" port on the photodiode head and an oscilloscope.
Update 245 pm: I confirmed that I could see a 11 MHz sine wave by connecting the POX11 RFPD output cable at the 1Y2 end to an oscilloscope. The amplitude of this signal was also changing, corresponding to the cavity fringing in and out of resonance. I couldn't, however, see any signal on the RFPDmon port, or the I/Q demodulated output ports. So as of now, the culprit seems to be something on the Demod board. Further investigations underway...
Update 315pm: I did the following checks:
Look for the POX beam with an IR viewer.