The EPICS freeze that we had noticed a few weeks ago (and several times since) has happened again, but this time it has not come back on its own. It has been down for almost an hour so far.
So far, we have reset the Martian network's switch that is in the rack by the printer. We have also power cycled the NAT router. We have moved the NAT router from the old GC network switch to the new faster switch, and reset the Martian network's switch again after that.
We have reset the network switch that is in 1X6.
We have reset what we think is the DAQ network switch at the very top of 1X7.
So far, nothing is working. EPICS is still frozen, we can't ping any computers from the control room, and new terminal windows won't give you the prompt (so perhaps we aren't able to mount the nfs, which is required for the bashrc).
We need help please!